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Business Analyst Apply NowRemote ,

Business Analyst – Customer Journeys
Remote within Spain or Ireland.
Visa assistance provided to experienced candidates outside of these countries for relocation to Ireland.
2 Stage Interview process

Are you a Business Analyst who is keen on collaborating, embracing change & improving processes? Read on!
The role will require you to work closely with clients & the Business Process Engineers to map business processes & solutions for customer journey improvements within contract sales arenas and more.
Great opportunity to participate in defining the future product direction of the Company during company expansion and growth!!
Some responsibilities will include:

Analyse and understand a client’s Customer Journeys by capturing requirements from stakeholders for new ones, reviewing existing ones, and producing highly detailed requirement specification documents.
Work collaboratively with the client to define use cases which illustrate the impact of the change within the Customer Journey.
Support the Customer Success Manager in delivering the Change Request documentation and otherwise for the agreed requirements and gaining sign-off.
Work with the Commercial Team to devise and define innovative product enhancements for Fusion and Touchstone
Track activities against the project delivery plan and manage stakeholder involvement
Evaluate Customer Journeys forms and processes performance and recommend solutions for improvements.
Be a champion for Fusion and Touchstone through developing a deep and rich understanding of its USPs.

What we are looking for:

Completed Business Analysis related Degree
2 Years Business Analyst experience with a customer journey mapping focus essential
Must have gained Business Analyst experience from software company & have experience with external customers
Knowledgeable on Touchstone and Fusion
Experience in analyzing and improving Customer Journeys for utilities and telcos – would be a big bonus!
Extensive knowledge of Fusion & Touchstone
Understanding of modern form design and best practices, and Business Process

Management (BPM) design

No of Openings: 1

Minimum Experience required: 0

Salary(Annual) : € 50000 - € 75000

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why-us

Why Us?

At Talent Source we understand and specialise in two fields, Tech and Sales. Both verticals are integral to the success of most companies, and with a focussed team of IT & Sales Recruitment experts, Talent Source are perfectly placed to deliver success in these areas. We don’t just match words on CVs to those on Job Specs - We understand the difference between OSS and CSS. The “languages” we understand are more than those you’ll find in any dictionary. Whether it is Web, Mobile, Hybrid or Native (even vintage!), from backend to frontend – we do them all! And we absolutely understand that the “flavours” of Linux are not something found on a spice rack!

We are industry specialists in finding & recruiting Top Sales Talent. Our team are trained in Personality profiling, allow us a deeper layer of screening and matching for the right roles & cultural environments. Whether you are recruiting for inside sales specialists, Customer Success Agents, SDR/BDR roles or you have a need for a C-Suite Sales Leader we can help.

We operate at the highest levels of Ethics and Integrity in everything we do.

what-do-we-do

What Do We Do?

Whatever it takes.

Whatever it takes to find and connect the right talent to your business. We gravitate towards rare skills and specialise in relieving the pain of mission critical talent shortages. All our services have been designed to offer something more. We dig deeper. We assess using psychometric tools, and we pride ourselves on providing a ‘goodness of fit’ that considers not just the job but the team, cultural and organisational fit.

We Get People.

Recruit

Talent Source are Tech & Sales Recruitment Specialists. We will find and connect you with the right people for your business. We have robust connections in both these fields in the Irish and South African markets. So whether you require permanent or contract people,we can deliver.

Train

Talent Source offers tailored training through our partner company Sales Talent. This program is ideal for entry level sales professionals and recruitment consultants. Some clients choose to put entry level candidates through this 8-12 week program to ensure their hire has proven themselves both academically and practically in a direct selling environment prior to full offer.

Contract

With 12 successful years in contract recruitment, Talent Source can provide contract staff into both tech and sales positions, giving you flexibility without commitment. We can easily adopt your systems or integrate with our own. For example: Fieldglass etc…

Payroll

Talent Source can place contract staff into whatever scenario your business requires giving you flexibility without commitment. We can easily adopt your systems. For example: Fieldglass etc…

Assess

Talent Source are fully trained in the use of psychometric assessment tools. We can objectively define the behaviours and aptitudes associated with optimal performance in any role, create a benchmark and assess candidates against that benchmark. This greatly increases predictive validity and eliminates cost associated with bad hires.

Search

You can exclusively retain the services of our top recruiters to find the rare or senior skills you need to plug your talent gaps. We define the methodology and target the appropriate talent based on the culture you are striving to shape.

featured-candidates

Featured Candidates

Software Developer

€75000

Availability: 90 Days

This candidate currently works as a Software Developer and holds a Qualification : Master's Degree in Data Science.
The candidate is based in Dublin,Ireland.

Experienced Full-Stack Developer with 5+ Years experience, well-versed in the .Net framework. Completed Masters in Data Science. Highly curios nature with distinct interest in analysing data, and continuously wanting to learn. Gained experience in various Languages and frameworks which range from HTML JavaScript to .net Sql Server, Spark, Hadoop, Python.

Main Skills include:

 C#
.Net
HTML
CSS
JavaScript
Python
SQL
.Net Core
ASP .NET 4.5
Angular  Git
Team Foundation Server (TFS)
Microsoft Visual Studio
VS Code
Bootstrap
JQuery
 LINQ  MS SQL Server
MySQL
PostgreSQL
Google Firebase  Amazon AWS
Microsoft Azure  Agile Scrum
Waterfall
MVC  Python
R
Machine Learning Frameworks: Scikit Learn
Pandas
Numpy
Django
D3.js
Web

Looking to hire this candidate? To contact us click here

Customer Experience Manager/Analyst

€85000

This candidate currently works as a Customer Experience Manager/Analyst with 9 year(s) relevant work experience and holds a Qualification : Master's Degree in Management.
The candidate is based in London,.

Highly motivated and experienced Product Owner responsible for customer journeys, optimising websites, business analysis, user experience and digital strategy. Strong relationship management skills and able to work with staff at all levels including key business stakeholders, third-parties, offshore developers and co-located scrum teams.

Main Skills include:

Agile trained product owner  User story creation management/requirements gathering workshops  Business cases  Editorial & design within brand & compliance guidelines
International Digital strategy / vision / roadmaps  Customer journey mapping  Optimisation including cross sell / upsell / MVT campaigns / new quote & buy journeys  All facets of user centred design process including user testing

Looking to hire this candidate? To contact us click here

Ruby on Rails Developer

€60000

Availability: 30 Days

This candidate currently works as a Ruby on Rails Developer with 8 year(s) relevant work experience and holds a Qualification : Bachelor's Degree in Computer Science.
The candidate is based in Southbridge,UK.

Full Stack Ruby on Rails Professional with forward thinking approach. Enjoys thinking outside the box and creating fast, functional sites and apps for small to large businesses. Broad skill set using latest technologies to maximise efficiency and user/company experience.

Main Skills include:

RubyMine
Postman
PostgreSQL/PGAdmin/MySQL
DB Diagrams
VS Code
Slack
Teams
Jira
Source Tree
Bash
& Clickup tasks board. CSS/Sass/HTML/ERB/JS with Ruby on Rails
Wordpress
Vue

Looking to hire this candidate? To contact us click here

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